Contact Us
We are here to assist you 24x7 with your bus reservations, resale payouts, and emergency journey support.
Phone & WhatsApp Support
Instant booking assistance & passenger queries
WhatsApp Support
M-Ticket re-dispatch & live location updates
Email Desk
Refund status, invoices & partner inquiries
Registered Business Entity & Address
B.K. ENTERPRISE (Trade Name: Olubook)
Shop No. 11, Namaste Shopping Center,
Veraval Bypass, Gir Somnath, Gujarat, India.
Operational Hours
Customer Support & Booking Operations: 24 Hours a Day, 7 Days a Week (365 Days)
Corporate & Business Inquiries: Monday to Saturday (10:00 AM – 6:30 PM IST)
Consumer Grievance Redressal Mechanism
In compliance with the Consumer Protection (E-Commerce) Rules, 2020, if your ticket or refund query has not been resolved to your satisfaction within standard turnaround times, you may escalate to:
Business Name / Legal Entity: B.K. ENTERPRISE
Grievance Officer: Abhay Jesabhai Barad (Legal & Compliance Officer)
Email: [email protected]
Acknowledgment Time: Within 48 hours
Resolution SLA: Within 1 month of complaint date